Help Centre

We're here to make things right. Most issues are resolved within a few hours.

Order & delivery help

• Where's my order? Open the ZYRO app → Orders → Track live. If the order is delayed by more than 30 min past its promised time, contact support.
• My order is wrong or damaged. Please report it within 24 hours via the app or by emailing supportzyro.in@gmail.com with your order ID and a photo.
• Cancelling an order. You can cancel from the app until the shop starts preparing your order. See our Refund & Cancellation Policy.

Payment help

• Payment failed but amount deducted. Auto-reversed by Razorpay within 5-7 working days. Reach out to us if it hasn't arrived.
• Refund status. Check your source account (bank / UPI / card statement) 5-7 business days after refund initiation, or your order details page for the refund reference number.

Account help

• Change phone number. Contact support with proof of ownership of the old number.
• Delete my account. Email supportzyro.in@gmail.com — see our Privacy Policy for details.

Talk to a human

• Email · supportzyro.in@gmail.com
• Phone · +91 82908 75176 (Mon–Sun, 9 AM – 9 PM IST)